Managed IT Support
Our managed IT support offer gives you peace of mind that you will have ongoing reliable, high performance and secure technology solutions to support your business goals.
We provide proactive 24/7 support and maintenance of your office desktop technology, secure network infrastructure and cloud platform infrastructure. You can also call on our consultants for their expert advice if you are considering new projects or changes in your business, or would like to keep informed about new technology innovations to maintain a competitive advantage. We are confident that your experience will confirm the ongoing value of our managed support for your business and therefore we do not require clients to commit to long term contracts.
- Tailored IT support: comprehensive support across all service areas or focused on one or more areas
- Clear Service Level Agreement (SLA) with expected standards of performance which we strive to exceed with exceptional service
- Flexible support options to meet your needs: remote or onsite, dedicated
- Flexible contract terms
- A team of skilled and experienced engineers with a continuous training and development programme, and accredited by partners Fortinet and Microsoft
- Strategic expert advice, including regular reviews of technology solutions.
Benefits for Clients
- Proactive monitoring and resolution of IT issues to reduce staff downtime and promote productivity
- Consultancy to ensure ongoing best-fit technology
- Value for Money – monthly inclusive fee
- We simplify the management of your day to day technology solutions so you can focus on the wider strategic issues