IT is an integral part of our lives today, both on a business and a personal level. It affects the way we bid for, manage and bill for work, as well as the decisions we make about marketing and seeking out new clients. The range of options and alternatives that it presents can seem overwhelming and difficult to manage. The solution is implementing IT best practice, which will enable you to efficiently manage your IT and to start seeing results.
Implementing IT best practice
- Be open with your workforce. If you’re making changes and implanting new IT best practice then make sure that everyone who works for you knows that change is happening. Success will be defined by how much your staff understand what’s changing, why it’s good for the business and how it benefits them.
- Set your standards high. Look for inspiration from other businesses you admire and analyse the way that they handle operations. How can you use what they do to define your own internal standards?
- Monitor the changes you make. You need to ensure that you can measure the effectiveness of IT standards you’re implementing – are these helping the business to reach goals and driving its progress forward? Define your metric, whether that’s cutting response times, increasing client numbers or speeding up timescales, and then monitor and report on progress so you can see what works and what doesn’t.
- Make adjustments as required. Your business can benefit from the inspiration of the way others use their IT but, ultimately, it is a unique enterprise. Don’t be afraid to tweak and adjust the infrastructure and practices that you’re using so that you end up with a system that works just for you.
- Open up the process. Everyone in the business is likely to be affected by IT best practice implementation so involving them is a smart move. You might find that the feedback and insight they can offer helps to make the process smoother or identifies the best ways to tweak best practice specifically for your business.
- Be aware of the impact of change. Implementing best practice could be viewed as a significant upheaval by those who work for you – it is change and many people fear this. It’s always key to carefully manage the process of change to ensure that you’re handling the expectations of all your staff and stakeholders, including customers.
- Avoid conflict. If, in the process of implementation, it becomes clear that there is a conflict between your business – its goals, values, systems or workflows – and a part of the IT best practice that you’re implementing then look for ways to avoid this conflict. Avoid anything that doesn’t align with your business and what you do.
- Implementation is ongoing. After the first initial phase, implementing IT best practice remains an ongoing process of review and refinement as your business changes and grows.
Our mission is simplifying information technology solutions for the connected workplace. If you’d like to find out more about IT best practice and how to ingrate it, get in touch.